ADDITIONAL INFORMATION
As per the Victorian code of practice, all persons placing their dogs in a boarding kennel must produce a current “c5” vaccination
certificate from their veterinarian as proof of vaccination of their dog. The vaccinations must generally have been administered a
minimum of 10 days prior to boarding your dog. If you request a nasal or oral dose from your vet we can accept your dog/s after 24
hours. All dogs must have had a worm and flea treatment not more than one month prior to coming into the kennels. Please ensure
that you have a copy of your dogs most recent and up-to-date vaccination certificate to provide to us.

DOGS STAYING FOR (SHORT TERM) – ONE NIGHT ONLY
We do accept short-term bookings for one night stays however there is a minimum charge of two nights’ accommodation.
DEPOSITS
All bookings require a 30% or one night stay value non-refundable deposit. Whichever is greater.
The deposit must be received before your reservation is confirmed.
PAYMENT FOR BOOKINGS
Please note that we do not have the facilities to accept EFTPOS or credit cards, nor do we accept cheques.
Payment for your dog’s accommodation fees must be by cash or bank transfer, payment is expected in full on, or prior to, the day of
picking up your dog.
If you wish to pay for your dogs accommodation fees by electronic funds transfer to our bank account, then we require that your payment
is received in full prior to collecting your dog. Our bank account details are as follows:
Account Name: Heathcote Boarding Kennels
Bank: ANZ Bank
BSB No. 013-945
Account No. 413522229
Reference: (Dog’s name & Surname – e.g. Buster Smith)

CANCELLATIONS We ask that you give us as much notice as possible in the event that you need to cancel your dog’s reservation, as there may be others waiting for a vacancy.  If you cancel with less than 7 days notice you will be required to pay the full fee that you had booked
BOOKINGS FOR PEAK PERIODS Bookings during EASTER, CHRISTMAS, NEW YEAR, SCHOOL HOLIDAYS OR PUBLIC HOLIDAY LONG WEEKENDS will incur a 10% surcharge.
You will be required to book a minimum of 5 nights over the Christmas/New Year period, a minimum of 4 nights during school holidays
and Easter. If you don’t require your dog to stay for the minimum amount of nights, you will still be required to pay the equivalent of the stipulated minimum nights’ accommodation.

SCHEDULE OF FEES – (all fees are inclusive of GST):
NIGHTLY BOARDING FEE (inclusive of food)

For each additional dog sharing the same accommodation there is a $5.00 discount on the daily fee per dog.

ADDITIONAL FEES
*Re-opening of kennels after the usual closing time $100.00 (Subject to Proprietors availability)
*Supervised feeding fee $3.00 (If your dogs staying together require a team member to stay with them until they finish their meal)
*Administration of any medication at set times outside of usual feeding times $5.00 (Each administration)
*Additional meals $5.00 (Each additional meal cost if you require your dog to have two or more meals per day
instead of what is provided, unless for medical reasons and letter from Vet provided)

CONSENT
* I agree that if my dog requires veterinary treatment, I will rely on the judgement of the Owners/Proprietors of Heathcote Boarding Kennels to take the dog for treatment to the nearest open veterinary clinic without the need to contact me first, and note that the owners of Heathcote Boarding Kennels will contact me (or my nominated contact person) as soon as practical after this has occurred.
* In the instance whereby my dog may require veterinary treatment, I hereby agree that I am liable for all expenses incurred in such instances, plus mileage costs of $0.50c per kilometre, and that these costs will be paid in full at the end of the boarding period.
* I agree to paying the total amount due for the boarding of my dog at Heathcote Boarding Kennels for each period booked, being the fee appropriate to my dog as per the scale of fees as shown in the Fee Schedule attached.
* I agree there is no reduction in our fee if I supply my pet’s food.
* I agree to paying an additional re-opening fee of $100.00 should I need to drop off or pick up my dog outside of the usual closing times of the kennels. I understand that this must be arranged at the time of booking and will only be accommodated if the Owners of the kennels are available at the required time.
* If my dog is booked in for a stay of one night only, I agree to pay for the minimum charge of two nights’ accommodation
* I agree to pay a non-refundable deposit of 30% for each booking. If I choose to pay the 70% balance by cash, I agree to pay at the conclusion of the boarding period when I pick my dog up. If I choose to pay the 70% balance by electronic funds transfer, I agree to pay the funds into the bank account of Heathcote Boarding Kennels prior to the completion of the boarding period.
* On day of pick-up of my dog, I agree to paying additional costs as per the Fee Schedule attached or for any costs to replace any destroyed, chewed or ripped any bed and/or bedding provided by Heathcote Boarding Kennels, or if my dog has chewed and/or destroyed any wire/mesh fencing or wooden kennels.
* I understand and accept that no refund or credit towards another boarding period will be given should I decide to pick up my dog on an earlier date other than what was originally booked.
* I give consent to the proprietors of Heathcote Boarding Kennels to use any media they have produced, involving my dog, for marketing activities.
* I accept and agree to all the Terms & Conditions and the Fee Schedule each time my dog stays at Heathcote Boarding Kennels.
* I will provide a current copy of my dog’s C5 vaccination certificate.
OTHER TERMS & CONDITIONS
* The Owners/Proprietors of Heathcote Boarding Kennels reserve the right to refuse to board any dog that cannot be walked on lead, is vicious, is clearly unwell or in poor condition.
* The Owners/Proprietors of Heathcote Boarding Kennels agree to board your dog for an agreed period, subject to the completion of this Registration/Booking form. A nightly fee is charged from the day of arrival of the dog until the day of pick-up of the dog.
* The Owners/Proprietors of Heathcote Boarding Kennels reserve the right to increase the fees at any time without notification.
* The Owners/Proprietors of Heathcote Boarding Kennels require details of any pre-existing condition your pet may have, and we reserve the right to consult a Veterinary Surgeon should we feel it necessary. The Owner/Guardian of the dog agrees to be responsible for any costs incurred for veterinary opinion and treatment in such instances.
* The Owners/Proprietors of Heathcote Boarding Kennels hold a lien over your dog/s until all monies owing for services are paid in full. Refer to full details at Victorian Domestic Animals Act 1994 – Part 5.
* The Owners/Proprietors of Heathcote Boarding Kennels will not be legally liable for any illness, accident or misfortune that may occur to your dog while it is in our care, or for any veterinary costs incurred.
* The Owners/Proprietors of Heathcote Boarding Kennels will not be held legally responsible or liable for any misfortune or accident occurring to any person, whether adult or child, who attempts to touch any dog on the property. It is the responsibility of any adult in charge of children who visit Heathcote Boarding Kennels to supervise the children in their care at all times whilst on the property.

BY SUBMITTING YOUR INFORMATION, AS THE OWNER/GUARDIAN OF THE DOG NAMED AND DESCRIBED IN THIS REGISTRATION/BOOKING FORM, I HAVE READ AND AGREE TO THE CONSENT AND TERMS AND CONDITIONS ABOVE: